A simple "thank you" would have sufficed

By all accounts, the crew of Air France 538 deserves to be lauded for its quick response after Tuesday's crash in Toronto -- which happened less than an hour before I took off for Detroit. The crew emptied an Airbus A340 in 90 seconds. An Airbus A340 is a big damn plane. Two aisles, 2-4-2 seating in the main cabin. A total of 309 people survived the crash, breakup of the plane and subsequent explosion.

As usual, however, you can't please everyone, even if you save his or her life. From msnbc.com:

Gwen Dunlop, a Toronto resident who was on the flight returning from vacation in France, said when the plane first touched down the passengers believed they had landed safely and clapped with relief.

"Only seconds later, it started really moving and obviously it wasn't OK," said Dunlop. "At some point the wing was off. The oxygen masks never came down; the plane was filling up with smoke."

"One of the hostesses said, 'You can calm down, it?s OK,' and yet the plane was on fire and smoke was pouring in," Dunlop told The AP. "I don't like to criticize, but the staff did not seem helpful or prepared."

Ungrateful bitch. Shut up and be happy you remember how "unprepared" they seemed.